Heather Humphrey Joins "The Clarity Factor" Panel at Gallagher's 2026 Communications Summit

We're glad to share that Heather Humphrey, Strategic Advisor at Eden Business Concepts, will join the plenary panel at Gallagher's 2026 Communications Summit in Chicago on October 22, 2026.

Heather joins Ruby Thomas of JLL and Kristina Bracaglia of JPMorgan Chase for The Clarity Factor: Developing Leadership Acumen and Agency in the AI Era — a multigenerational conversation, Gen X to Gen Z, on the leadership skill that matters most as AI reshapes how teams work: clarity of judgment.

Their case is simple and bracing. Judgment is the product of two things — acumen, the ability to read context, history, and stakes, and agency, the willingness to take ownership and adapt to ambiguity. Communicators used to build it slowly, over years. Now even entry-level contributors supervise the output of AI, and they need that judgment far sooner. The panel offers a practical way to develop it: what they call multidirectional stewardship — leaders and team members actively giving and asking for the context and authority that real work requires.

It's a fitting room for Heather. For three decades she has helped leaders turn big ideas into real results — most recently as Director of Communications, Change & Culture at AbbVie — clarifying purpose first, then building the strategy, structure, and systems that carry the work forward. That's the same conviction that drives Eden: healthy, clear leadership is what lets good ideas actually land.

Congratulations, Heather. We'll be cheering you on.